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Terms & Conditions
  • With your first delivery (for people starting with issues 2, 3, & 4), you will receive 2 issues (1 FREE), with your FREE Magnifying Glass, and your FREE A3 Mallard Print.
  • If you start with issue 1, please note that you will receive your free issue and the above gifts with your second delivery. Your first delivery will be issue 1 packaged by itself.
  • Thereafter you will receive 4 issues packed together every 4 weeks at a price of £7.99 (€10.99) per issue.
  • Issue 1 comes at the special price of £0.50 (€1.00).
  • Issue 2 comes at the special price of £3.99 (€5.99).
  • Issue 3 onwards is priced at £7.99 (€10.99) per issue.
  • With your 2nd delivery, you will receive your FREE Binder & Dividers (for people starting from issue 1, this will be delivered with your 3rd delivery).
  • With your 4th delivery, you will receive your FREE Modeller's Toolkit (for people starting from issue 1, this will be delivered with your 5th delivery).
  • Gifts are reserved for customers starting their subscription with issues 1, 2, 3 or 4.
  • As a subscriber, you will automatically receive binders as they become due, at a cost of £6.99 (€9.99).
  • You will also automatically receive any special issues, though you will have the option to opt out of these beforehand.
  • As a subscriber you agree to pay each invoice within 14 days.
  • You will receive your dispatch within 28 days from the acceptance of your order.
  • You are free to cancel your subscription at any time. You will be able to keep your free gifts and you will not owe any money for goods not yet delivered.

Contact us with your questions

By Telephone

Call our Mallard hotline on 0333 300 1510 (local rates apply).

From the Republic of Ireland call 0333 300 1511 (local rates apply).

By Post

Write to our Customer Care Centre at:

Hachette Partworks Ltd.
Mallard
PO Box 77
Jarrow
NE32 3YJ

By Email

Contact us via our online form. Please fill in your details below. (* denotes required field)

  1. Please fill in your name
  2. Please fill in your email address
  3. Please fill in your postcode
  4. Please add your message
  5. Please enter the correct security code
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